Frequent Asked Question:

Can I Have The Price Listing of All Your Product?

Please click HERE for more info. Please note that the price and stock available are subject to change without prior notice.

Where Is Your Location?

Please click HERE for more info. For Easier excess, open Google Map or Waze and look for : PalletXPert.

Business Hour?

Monday to Friday 8.00am – 4.30pm,
Saturday 8.00am – 3.00pm.
Lunch Break Everyday 11.00am – 1.00pm;
Close on Sunday and Public Holiday.

Can I Buy Raw Pine Pallet?

Subjective, our pine pallet are inconsistent, please follow our FACEBOOK page for latest updates, sometime we do sell raw pine pallet.

Can I Request To Make Into Pine Pallet?

Yes you can, all custom made pallet are made from S4S Pine Pallet Material

Do You Do Custom Made Project?

Yes we do, we will provide you our available carpenter to assist on your project.

I Am Not Staying Around, Can I Order Online? Got Delivery To My Place?

Yes we have. We provide delivery service from our panel reliable dispatch agent. We do deliver throughout Malaysia only except for Sabah and Sarawak.

How Much Is The Charges For Delivery?

The cost is calculated using m3 calculation
( Height x Length x Width ) ÷ 5000 = x kg
10kg (base) and below = RM11.00
Additional RM1.10 per kg will be added on top of the base10kg.
*All cost will then be added 6% GST, 18% Fuel Surcharge and 18% Handling Surcharge.
*For bulk order, we will proceed with single direct delivery, price are subject to quote base on case to case basis.

How Long Does It Take to Deliver & What Is The Procedure?

The delivery process take only 24 hour to reach your door step, order today and receive tomorrow. Condition: cut off time before 10am every working day, Saturday’s order consider Monday’s transaction; Sunday and all Public Holiday are not fall under the standard delivery process, please expect delay. All transaction are to be proceed after full payment is made.

Do PalletXPert Sells New Pine Wood?

No.

Can I Have Contact Number? Whatsapp?

Yes, you may contact Vincent the sales person at 014-6677 369, Whatsapp or WeChat preferable.

Is There A Minimum Order Quantity (MOQ) I Need to Comply A Purchase?

No minimum order quantity is require.

Can I Request For Cut Into Size?

Yes you can, but there is some labor charges occur, thus, we are using industrial pallet saw, not fine cut, tolerance level if variation is 2mm +/-

Full Size OSB Board Can Fit In Car?

Not for sedan & SUV, all MPV is not friendly accept for hyundai Starex, no problem with Pickup truck.

How Do I Make Payment?

Cash On Delivery Upon Pick Up.
Cash Before Delivery For Normal Online Purchase.
Cash Before Production For Custom Made Or Special Request Order.

ATM Transfer Extra,How?

Understand ATM machine does not accept small note, please do make extra round up payment, we will return the extra payment to you upon delivery.